FAQ
Where is the office located, and are there parking spaces?
Our office is located in downtown Los Altos. The entrance is from XY Street through the parking lot, and there is plenty of free parking space.
340 2nd Street, Suite 8Los Altos, CA 94022
Is your office handicap accessible?
Yes
Are there other things I should know about your office?
When we make an in-person appointment, you can come inside the building and sit in the waiting area until I come and get you.
When can I expect to get my Zoom link?
On the day of your appointment, I will send Zoom links in the morning.
Can I cancel my appointment? Do you have a cancellation policy?
You can cancel your appointment up to 24 hours before the appointment without a fee. I will waive your cancellation fee if you reschedule your appointment within the same week. Otherwise, if you fail to reschedule or cancel within the designated timeframe, you will receive a charge of $100.
What do I do to get started?
It’s essential to contact me so we can make sure that we are a good match. Once we decide to proceed, I will send you forms to sign, and we can choose the date and time of our first appointment.
How long is a typical session?
Most sessions are 50-55 minutes unless we make other arrangements.
Do you accept insurance?
I am in network with Aetna and United HealthCare. I am out of network for other insurance and can provide you with a superbill to file an out-of-network claim.
How do I make an appointment?
You can request an appointment or a free consultation through the form in the footer, call me at (650) 374-7255, or contact me via WhatsApp.
What is a free 15-minute consultation?
A 15-minute free consultation allows you to meet me and ask me any questions you may have about therapy. It will also allow me to understand your situation and see if we are a good match.
Who is your perfect client?
My perfect client is a teen or an adult who is facing some mental health challenges and would like to overcome them. I want to work with somebody ready for a change.
What age range do you work with?
I work with teens and adults.
How long will I be in therapy?
It depends on what is happening with you and how long it has impacted you. Some issues are quickly resolved within 4-8 sessions, while others take longer.
Do you offer video or phone sessions?
I do.
How long have you been in practice?
I have been doing therapy for 15 years, and I have been in the mental health field for over 25 years.
What are your strengths as a therapist?
I am very gentle, kind, intuitive, and direct.